Player safety
Responsible gambling
The set of duties and controls that protect players from harm: limits, self-exclusion, reality checks, affordability considerations and staff intervention. In regulated markets it is a licence condition, and failures are among the most common causes of enforcement action.
Where it belongs
Player safety
- Written in contracts as
- RG
- Terms it sits beside
- Self-exclusion, Deposit limit, Tiered compliance model
Part of the Scalara iGaming glossary, written for operators choosing a platform.
What it means for an operator
The controls themselves are ordinary. What separates a platform that holds under scrutiny from one that does not is where they live. Safety states in the account core cannot be routed around. Flags in a marketing tool can.
Scalara builds freeze, suspension, ban and self-exclusion into the account itself. Harm-First Orchestration, which would put harm questions ahead of commercial ones in a single decision order, is in active development.
See what this looks like in the back office
Thirty minutes, in the live environment, with the team who built it.
