Your first casino, without a development team

Every player sits at a tier from T0 to T4, and the tier decides what they are allowed to do: how much they can deposit, whether they can withdraw, and which checks must clear before either changes.

Thresholds are configured per brand, so a market with strict affordability expectations does not inherit the settings of one without. The decision happens in the account core in real time rather than through a support ticket, and the wallet consults the tier before it moves any money.

Every withdrawal goes to a person, with the context already assembled: the player's compliance tier, verification state, deposit history and any screening result, shown next to the amount requested. The reviewer approves, holds or escalates, and the decision joins the audit trail with its reason.

It is deliberately not automatic. Paying out is the irreversible action in a casino. The audit trail then shows the request, the approval, the processing and the payout as separate events.

Yes. Evidence packs are built from the platform wide audit trail and produced from the back office rather than from a database query.

Because the trail records player, staff and system actions in one stream, with the actor, the role, the location and the device attached, assembling the record of one player, one period or one control is a report rather than a project. Your compliance officer can run it without waiting for an engineer to be free.

Yes, through the same aggregation route as the rest of the catalogue. Live dealer studios appear alongside slots in the Games screen with the same visibility controls, and live titles are curated into lobby collections in the same way.

As with every other category, availability depends on your licence, your markets and each studio's own territory rules, so the live suppliers open to your brand are confirmed during discovery rather than promised in advance.

No, and we would not sell it that way. It handles repetitive volume, at any hour and in the player's own language, and escalates anything needing judgement to your team with the conversation attached.

What it changes is the shape of the queue. Your people spend their time on cases that genuinely need a person rather than on the same handful of questions in a dozen languages. You decide which subjects it may answer at all, and your support policy stays yours.

Yes. Each brand is a full deployment with its own player database, its own identity system and its own back office, so it carries its own setup and its own monthly fee.

The cost calculator lets you model several brands together, and the revenue share applies to the revenue each brand produces. If you are planning a portfolio rather than a single launch, describe its shape in discovery, because the commercials for a group are a conversation and not a price list.