Platform
Back office
The operator facing administration system of a casino: players, staff and permissions, the game catalogue, payments and the ledger, compliance and audit views, branding, domains and settings. It is where an operator actually spends its working day.
Where it belongs
Platform
- Terms it sits beside
- Player account management, Audit trail, Game lobby
Part of the Scalara iGaming glossary, written for operators choosing a platform.
What it means for an operator
Feature lists are a poor guide here. What decides whether a back office is good is whether a compliance officer can answer a question without an engineer, and whether a marketing lead can change a lobby without a release. Ask to see the screens, not the datasheet.
Scalara publishes eight ungated recordings of the real back office in the demo centre, including the catalogue, bonuses, the player record, deposits and the audit trail.
See what this looks like in the back office
Thirty minutes, in the live environment, with the team who built it.
